Your privacy matters to us. This Privacy Policy explains how Master Service International LLC collects, uses, stores, and protects your personal information when you use the Snyper Trades platform.
1. Information We Collect
We collect the following categories of information:
- Identity Data: Full name, date of birth, government-issued ID (for KYC verification)
- Contact Data: Email address, phone number, mailing address
- Financial Data: Payment method details, transaction history, payout information
- Technical Data: IP address, browser type, device information, cookies, and usage data
- Account Data: Username, password (encrypted), account preferences, trading activity
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process payments and profit distributions
- Verify your identity and comply with legal obligations (KYC/AML)
- Provide customer support and respond to inquiries
- Improve our platform, services, and user experience
- Send transactional and service-related communications
- Detect and prevent fraud, abuse, and security incidents
- Comply with applicable laws and regulatory requirements
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract performance: Processing necessary to deliver our Services to you
- Legal obligation: Compliance with AML, KYC, and other regulatory requirements
- Legitimate interests: Fraud prevention, platform security, and service improvement
- Consent: Where you have explicitly consented to specific processing activities
4. Data Sharing & Disclosure
We do not sell your personal information. We may share your data with:
- Payment processors and financial institutions for transaction processing
- Identity verification providers for KYC compliance
- Cloud hosting and infrastructure providers operating under data processing agreements
- Legal authorities when required by law or court order
- Professional advisors (lawyers, accountants) under confidentiality obligations
Any third parties with whom we share data are contractually required to protect your information and use it only for the purposes specified.
5. Data Retention
We retain your personal data for as long as necessary to provide our Services and comply with our legal obligations. Specifically:
- Account data is retained for the duration of your account and up to 5 years after closure
- Financial records are retained for a minimum of 7 years as required by applicable law
- KYC/AML records are retained for at least 5 years after the end of a business relationship
6. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. These include:
- Essential cookies: Required for the platform to function properly
- Analytics cookies: Help us understand how users interact with our platform
- Marketing cookies: Used to deliver relevant content and track campaign performance
You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal retention obligations)
- Object to or restrict certain processing activities
- Data portability — receive your data in a machine-readable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at support@snypertrades.com.
8. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmissions
- Encrypted storage of sensitive data including passwords and financial information
- Regular security audits and vulnerability assessments
- Strict access controls limiting data access to authorized personnel only
9. Contact Us
For privacy-related questions or to exercise your rights, please contact:
Master Service International LLC — Privacy Team
Email: support@snypertrades.com
Website: snypertrades.com